Legal and End User License Agreement

This page outlines the legal relationship between our website and software users and C2 Solutions Ltd., trading as

A. Registered Office
B. About our Software
C. Refund Policy
D. Website Terms and Conditions

A. Registered Office

C2 Solutions Ltd.
Registered in England No. 03836299
28 Bellamy Close
UB10 8SJ

B. About our Software


Our software applications mp3TrueEdit and ‘easy Record and Trim’ are provided under the terms of the mp3TrueEdit™ - End User License Agreement (“EULA”).  ‘Free Record and Trim’ being a reduced functionality version of mp3TrueEdit upgradable to the full functionality with a one-time in-app purchase.  A copy of the license can be downloaded by clicking on the following link: eula.html.

2. What our software does

Our software applications mp3TrueEdit and ‘Free Record and Trim’ are designed to be easy to use MP3 and AAC audio editors that have the notable advantage of being able to make all their edits to audio files in a way that does not lose any audio quality.  A more detailed explanation of what our software does can be found by downloading the manual using the link: and by reading the Frequently Asked Questions (FAQ) page here: faq.html and also the Tutorial here: tutorials.html

3. *Supported Audio Formats

1) mp3TrueEdit™ is specifically written to handle MP3 files which are the most popular and compatible audio format.  However, it does not currently support the ‘MP3 Pro’ or ‘MP3 free format’ versions of MP3 which are not widely used.

2) AAC files are now also supported and files with extensions .aac, .m4a, .m4b and .mp4 containing AAC audio can also be edited without quality loss in mp3TrueEdit.  Currently only unprotected AAC LC mono and stereo files are supported (the most popular AAC format) .

4. Who made this software

The software offered on our website and authorized third party stores has been developed by C2 Solutions Ltd. but does included software libraries developed by other third parties and licenced for use with our application as outlined in the above EULA. 

5. Installing our software

Our software is either installed using the functionality of the authorized third party online store where you downloaded it from or by downloading one of the installer packages on our website’s Downloads page: downloads.html. Our software products and their installers do not make any unauthorized changes to your computer systems and only make changes to your computers configuration in order to facilitate the normal functioning of our applications as described on our website and online manual and including:

  • Copying applications to standard installation locations.
  • Allowing supported audio files types and projects to be opened by the system file browser.
  • Registering the installer with the operating system for easy un-installation.
  • Enabling system functionality for encoding MP3 files on Windows platforms.

Our software and its installers do not under any circumstances download or install any additional software or installers on your computer nor do they change the settings or configurations of any other software on your computer such as a web browser’s ‘home page’ or ‘default search engine’ settings.

Software versions download from our website and purchased via our third party purchasing partner FastSpring ( may require occasional internet access in order to validate purchased license keys or time limited evaluation keys.  Our software also periodically connects to our website in order to determine if a new updated version of our software is available.  If a new version of our software is available, the user will be informed and a link is given where the new version can be downloaded and installed manually.

6. Data Collection

Software versions download from our website may offer a free trial of the paid for functionality of our software for a limited period.  If a user agrees to a free trial then in return the user is asked to provide email contact details for an evaluation key to be sent and with permission and in accordance with our Privacy Policy (privacy-policy.html) the user is asked to subscribe to our newsletter which can be cancelled at any time. 

7. Uninstalling

Our software can be uninstalled quickly and easily using the standard methods of your operating system.  On Windows this is found under ‘Control Panel | Programs | Uninstall a program’ and on OS X this can be done by dragging the ‘/Applications/mp3TrueEdit’ or ‘/Applications/Free Record and Trim’ folder to the recycle bin.  On Android devices this can be done using the ‘Settings | Application manager’ facility. 

8. **Price

For general guidance the price of our software is stated in US Dollars (excluding local taxes) on the Purchase page of our website: purchase.html However, exchange rates and local taxes will affect the price you pay in your country.  The exact price you pay will be shown on the linked page of FastSpring’s payment portal who provide a secure payment facility for us using credit card, PayPal, or Pay with Amazon payment methods.  In the event of any discrepancy between the price offered on our website and the price shown by FastSpring or any other third-party store authorized to sell our software the price on the authorized third-party store being used is final.

If you choose to purchase from an authorized third party Store then the price of the listed application will be shown in the respective store and payment will be made using the normal method for that authorized third party store.  Our applications may now or in the future offer additional purchased functionality in the form of ‘in-app’ purchases which if offered will state either within the application or in the application's description what functionality is offered and at what price.

Purchases made for our software products or for extra functionality within that product are one off charges for an unlimited period of use unless otherwise stated.

9. Upgrades

In most cases upgraded versions of mp3TrueEdit will be offered free of charge.  However, we do reserve the right to charge for extra functionality introduced in new versions of our applications should we feel that any new functionality warrants an additional payment.

We also reserve the right to charge for a new major version of any of our software applications and cease to offer maintenance upgrades for previous versions should this be deemed appropriate by us. 

C. Refund Policy

We strive to make sure that our software is of the best quality one can expect and we also do our best to support any customer who has difficulty for whatever reason in using our software as we have described and promoted it.

The first port of call for any issues should be to check of F.A.Q. for any questions that have been previously asked and if any of these answers will solve your particular problem.  If you cannot find an answer to your particular issue then please use our support contact form (support.html) where you will be guided by an experienced support engineer.

Should either of these two methods fail to solve your issue we provide a full refund of your payment in the following cases:

Note: If you request a refund for any purchased product then that license will be cancelled and the application inactivated.

When you stably encounter an error which is preventing you from using our software properly, and if we are not able to correct the error within an acceptable period of time or are unable to suggest a temporary solution. Please note that, in this case refund is only given if you provide detailed information about your error, requested by our support staff, such as screenshots of error messages, log files, detailed descriptions of your actions, file samples, etc.

If you experience hardware incompatibility issues (our software does not support your hardware) that prevents you from using our software properly and we are unable to eliminate the incompatibility within an acceptable period of time or suggest a temporary solution.

If you accidentally bought the software more than once.

A stated feature of the registered version fails to perform in the manner outlined in any written or verbal correspondence, sales material or advertising by C2 Solutions Ltd.

We reserve the right to decline refund requests in the following cases:

When a user demands a refund immediately after buying the software, since we provide free trial or demo versions for our users to test.

When a user informs us about changing his or her decision to buy the software, saying they have uninstalled it and are not going to use it without giving any particular reason.

When reasons which prevent a customer from properly using of our software are stated clearly on our official site. (for example, if the customer requests a refund due to the absence of features which we never claimed to provide and which are not listed in the feature list for our software).

Our company is very particular about any feedback from the users of our software. If you send us a message informing about an error, any question or just a suggestion, you will receive a fast and competent answer from our technical support team, usually within 1-2 business day.

D. Website Terms and Conditions

You must read these C2 Solutions Ltd. Website Terms and Conditions of Use ("TERMS") carefully.


Intellectual Property Rights Notice, mp3TrueEdit and ‘Free Record and Trim’ are trademarks of C2 SOLUTIONS. All other trademarks, service marks, trade names and logos contained in this website belong to their respective owners. is the trading name of C2 SOLUTIONS.

C2 SOLUTIONS and/or its suppliers (as the case may be) retain all right, title, interest and intellectual property rights in and to the Materials and the Software. Nothing in these TERMS shall be construed as conferring by implication, estoppel or otherwise, any license or right under any copyright, patent, trade mark, database right, sui generis right or other intellectual property or proprietary interest of C2 SOLUTIONS, its affiliates or any third party.


Your use of this website is at your own risk. You assume complete responsibility for, and all risk of loss resulting from, your downloading and/or using of, or referring to or relying on, materials, software, or any other information obtained from your use of this website. You agree that C2 SOLUTIONS and providers of telecommunications and network services to C2 SOLUTIONS will not be liable for damages arising out of your use or your inability to use this website, and you hereby waive any and all claims with respect thereto, and whether based on contract, tort or other grounds.

This website is available to all users 'as is' without any representations or warranties of any kind, either express or implied. C2 SOLUTIONS makes no representations, warranties or undertakings that this website, or the server that makes it available, will be free from defects, including, but not limited to viruses or other harmful elements. C2 SOLUTIONS accepts no liability for any infection by computer virus, bug, tampering, unauthorised access, intervention, alteration or use, fraud, theft, technical failure, error, omission, interruption, deletion, defect, delay, or any event or occurrence beyond the control of C2 SOLUTIONS, which corrupts or affects the administration, security, fairness and integrity or proper conduct of any aspect of this website. There are certain inherent risks in using the Internet and the World Wide Web. C2 SOLUTIONS makes no representations, warranties or undertakings about:-

  • Any of the Materials or Software on this website, including, without limitation, their accuracy, their completeness or their merchantability, quality or fitness for any particular purpose; or
  • Any content of, or information on, any other website referred to or accessed by hypertext link through this website or from which this website is referred to or accessed by hypertext link ('third party site'). C2 SOLUTIONS does not endorse or approve the content of any third party site, nor will C2 SOLUTIONS have any liability in connection with any third party site (including but not limited to liability arising out of any allegation that the content of or information on any third party site infringes any law or the rights of any person or entity). No judgment or warranty is made with respect to the accuracy, timeliness or suitability of the content of any third party site, and any and all liability, which might arise out of, or in connection with, your use or reliance on the content of or information on, or the performance of, any third party site is excluded.

Any content or information received on or via this website should not be relied on for important personal, financial or business decisions, and you should consult an appropriate professional for advice which is specifically tailored to your particular circumstances. You acknowledge and understand that C2 SOLUTIONS may have opinions from time to time with regard to any of the content of or information on this website which may be different from those obtained by using or accessing the content of and information on this website, and that C2 SOLUTIONS is not advising you in relation to the nature, potential, value or suitability of any particular asset or security, portfolio of assets or securities, transactions, investment strategy or other matter, and that no mention of a particular asset or security on this website constitutes a recommendation to buy, sell or hold that or any other asset or security. Content and information received via this website is supplied by sources believed to be reliable. However, calculations made using such data, and opinions expressed in relation to such data, are not guaranteed by these sources, C2 SOLUTIONS, or any other person or entity, and may not be complete.

C2 SOLUTIONS reserve the right to change the content, presentation, performance, user facilities and availability of any part of this website at its sole discretion, including these TERMS, and you should check these TERMS regularly for any changes.

Limitation of Liability

To the fullest extent permitted by applicable law, neither C2 SOLUTIONS nor any of its directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with your use of, or your inability to use, the Materials, Software and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if C2 SOLUTIONS has been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable.

Data Protection and Privacy Statement

C2 SOLUTIONS and its associated companies respect your right to privacy. Visitors should be aware that each time they visit a website two general levels of information about their visit can be retained. The first level comprises statistical and other analytical information collected on an aggregate and non-individual specific basis of all browsers who visit the site, and the second is information that is personal or particular to a specific visitor who knowingly chooses to provide that information. C2 SOLUTIONS's policy is to respect and protect the privacy of our Customers and will never wilfully disclose individually identifiable information about its Customers to any third party without first receiving that Customer's permission.

The statistical and analytical information provides us with general and not individually specific information about the number of people who visit this website. This includes information regarding the number of people who return to this site; the pages that they visit; where they were before they came to this site and the page in the site at which they exited. This information helps us monitor traffic on our website so that we can manage the site's capacity and efficiency. It also helps us to understand which parts of this site are most popular, and generally to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the site.

This statistical and analytical information and data can be collected through the standard operation of our internet servers and logs as well as 'cookies'. 'Cookies' are small text files that a website can use in order to recognise visitors who revisit a site so as to facilitate their ongoing access to and use of the site. It enables usage behaviour to be tracked and aggregate data to be compiled that would facilitate more targeted advertising and improved content. Typically, cookies involve the assigning of a unique number to the visitor. Visitors should be aware that C2 SOLUTIONS are unable to control the use of cookies or the resulting information by other third parties such as advertisers or parties hosting data for C2 SOLUTIONS. One simple way to prevent the use of cookies is to activate the facility that is available in most web browsers that enables the user to deny or accept cookies. However, visitors should realise that certain cookies may be necessary in order to provide the visitor with certain features such as the customised delivery of certain information.

Throughout this website you may have an opportunity to send us information relating to you such as through the 'contact us' pages or any other area where you may send e-mails, request brochures, enter contests or respond to any promotions. *By choosing to participate in these, you will be providing us with some level of personal information relating to you. This information will only be used by C2 SOLUTIONS for:

  • The purposes for which it was provided by you;
  • Verification purposes and statistical analysis;
  • To provide you with details of products, services, contests, competitions or promotions being provided or run by C2 SOLUTIONS or any of its associated companies.

Third Party Sites

Links are provided by C2 SOLUTIONS to other websites that offer goods and services for sale. When you place an order for the purchase of goods and services on those websites, your contractual relationship will be with the merchant selling those goods or providing those services and will be subject to the terms, if any, made available to you by the merchant. C2 SOLUTIONS will not be a party to any such contract and accepts no responsibility for non-delivery or delayed delivery of any such good or service (whether in whole or part) whether as regards the nature, quality or merchantability of such good or service, the fitness for the purpose for which they have been sold or for any other purpose.

Governing Law

This website is controlled and operated by C2 SOLUTIONS from the United Kingdom. C2 SOLUTIONS does not make any representation that materials, software and/or the facilities or services offered through this website are appropriate or suitable for use in countries other than the United Kingdom, or that they comply with any legal or regulatory requirements of such other countries. In accessing this website, you do so at your own risk and on your own initiative, and are responsible for compliance with local laws, to the extent any local laws are applicable. It is prohibited to make this website, the materials, software, and/or facilities or services offered through this website or any part of them, available in your country. It is also prohibited to make available to you (whether by reason of nationality, residence or otherwise), this website, the materials, software and/or facilities or services offered through this website or any part of them are not directed at you. These TERMS shall be governed by and construed in accordance with the laws of the United Kingdom, and you hereby agree for the benefit of C2 SOLUTIONS, and without prejudice to the right of C2 SOLUTIONS to take proceedings in relation to these TERMS before any other court of competent jurisdiction, that the courts of the United Kingdom shall have jurisdiction to hear and determine any action or proceedings that may arise out of or in connection with these TERMS, and for such purposes you irrevocably submit to the jurisdiction of such courts.


Any waiver of any provision of these TERMS must be in writing and signed by C2 SOLUTIONS to be valid. A waiver of any provision hereunder shall not operate as a waiver of any other provision, or a continuing waiver of the same provision in the future. If any court of competent jurisdiction finds any provision of these TERMS to be void or unenforceable for any reason, then such provision shall be ineffective to the extent of the court's finding without affecting the validity and enforceability of any remaining provisions. These TERMS represent the entire understanding and agreement between you and C2 SOLUTIONS relating to use of this website, and supersede any and all prior statements, understandings or agreements whether oral or written, and shall not be modified except in writing, signed by you and by C2 SOLUTIONS.

Please read these conditions carefully. They set out the TERMS under which C2 SOLUTIONS's free access (the C2 SOLUTIONS website, email, search facilities, directory services, personal webspace, newsgroups and other internet services provided by C2 SOLUTIONS on an ongoing basis) is made available.